Returns & Exchanges
At withSimplicity, we want you to love your clean beauty routine; if a product isn't the right fit, you can return it within 30 days of purchase. We offer full refunds to your original payment method or store credit for gently used items.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging to ensure they arrive safely back at our facility.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing