Frequently Asked Questions
Everything you need to know about our natural beauty products and your shopping experience.
What makes withSimplicity products different from standard beauty brands?
We prioritize purity and effectiveness. Our products are formulated without parabens, synthetic fragrances, or toxic chemicals, using only high-quality, plant-based ingredients that are safe for your skin and the environment.
Are your products cruelty-free and vegan?
Yes, we are 100% cruelty-free. We do not test on animals at any stage of production. Most of our products are also vegan, and you can find a full ingredient list on each product page to verify.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. Once your order is processed and shipped, you will receive a tracking number via email to monitor its progress.
What is your return policy if a product doesn't work for my skin?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a refund or store credit, provided the product is lightly used or unopened.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to bring clean beauty to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.